Regardless of the fact that the hosting service provided by the different companies is virtually identical, each provider has got a personalized platform with its own tweaks and ways to perform certain tasks. That is why, a vast knowledge base would be really useful both for people with little or no experience and for tech-savvy individuals who will sooner or later learn how specific operations are carried out, but will waste valuable time in the process. The aim of such a knowledge base is to help make the service quick and simple to use, saving users both time and energy. The consequence is more contented clients, since they can effortlessly find the information they’re searching for, and a lot less work for the tech support team representatives, because typically most of the inquiries and issues that customers have are already described in the knowledge base. On the condition that the articles are properly written and cover more topics, you’ll be able to find out more not only about your account, but also about the hosting service in general.

Extensive Online Documentation in Hosting

If you purchase a hosting account from us, you’ll obtain access to our detailed online documentation where you will see info on more or less everything associated with our web hosting solutions. The topics encompass anything from how to set up an e-mail address on your mobile phone, to how to accomplish different things using an .htaccess configuration file. The articles are written in a simple-to-grasp way and offer exhaustive guides on how to accomplish a specific operation in your Hepsia hosting Control Panel. You can also find info that is not directly connected to Hepsia, for example one that concerns Internet applications on your desktop computer. The entire collection of articles will be available in the Control Panel’s Help section, but those that are applicable to a specific Control Panel section can be accessed on the spot. Considering the fact that we’ve encompassed as many topics as possible, you will be able to find out more or less everything connected to your hosting account.

Extensive Online Documentation in Semi-dedicated Servers

Our semi-dedicated servers include a comprehensive article repository where you can find any info that you might require about our hosting services or about the Hepsia Control Panel that we’re using. We’ve created it based on the feedback that we have gathered from our clients throughout the years and, hence, our articles tackle specific issues that you might encounter and suggest the most effective way to fix them, for instance getting an HTTP 500 error message or being unable to send e-mails from your desktop computer although you have the right SMTP server settings. The articles are available in each section of the Control Panel and you can browse them whenever you wish. They can help you enhance your knowledge not only about our platform, but also about the hosting sphere in general, as they contain in-depth instructions and general info such as what cron jobs or file access permissions are.