Other than having more resources, a reason why you may get your own server and use it instead of a shared web hosting plan is the fact that you could install and run a large selection of software. With a shared account, you could use applications, that do not require root access and are not installed server-side, so if you require particular software for your Internet sites, you can't do the installation on a shared server. This isn't the case with a server of your own where you can install everything you wish. The downside is that you may not have much experience and handling your own machine is more complex that managing a shared hosting account in which the provider takes care of most things. That's why we offer an additional service for our hosting server plans called Installation & Troubleshooting and you can reap the benefits of it any time that you encounter any problems with the supervision of your server.

Installation and Troubleshooting in VPS Servers

The upgrade includes 1 hour of custom work on your hosting server, so in case you obtain any of our VPS servers solutions, you can benefit from this service and have our admins do various tasks which you can't carry out yourself or you just have no time. They could install and set up any piece of third-party software for you in the event that the installation is complex or they can troubleshoot any app that does not operate properly for some reason. You'll be able to add the upgrade to your plan as frequently as you want depending on the time needed for a specific task and its complexity. Any remaining time shall remain available in your account for the future and you can see how many minutes are left in your billing CP. Our Managed Services upgrade comes with 30 minutes of custom work on your server as well, but if you require more than that, you may always add the Installation & Troubleshooting upgrade with several clicks from the billing area.

Installation and Troubleshooting in Dedicated Servers

You could add the upgrade to any one of the Linux dedicated service which we offer at any time that you need it. If you need any custom work from our admins right after your hosting server is ready, you'll be able to get the upgrade during the server signup procedure, or if you need something to be performed later, you could add the upgrade from your billing Control Panel. The Installation & Troubleshooting service offers 1 hour of work from our administrators on your hosting server, so in the event that you come across any issues to install a third-party piece of software or some application gives errors and doesn't work the way it is supposed to, our professionals shall assist you in a very timely manner. If a task takes less than sixty minutes, the rest of the time will be available for future tasks and you will be able to see it in the billing area. This upgrade is ideal if you don't have lots of experience with managing a hosting server or if you use our Managed Services upgrade, but you deplete the 30 min custom work it includes.