Service Uptime Guarantee in Hosting
All of our hosting packages come with a 99.9% service uptime guarantee. We can easily reach that goal by using a cutting-edge cloud hosting platform where every single service (files, e-mails, databases, and so forth.) has its own cluster of machines. We don't run everything on just a single machine as most companies do, so we have practically got rid of the downtime of any service and even in peak times we can balance the load between machines for the greatest possible performance of your websites. If one web server fails, the other ones inside the cluster will take over to ensure the continuous work of the websites. To avoid infrastructural challenges, our hosting server facilities use powerful diesel backup generators as well as several independent Internet providers as to make sure that website visitors will be able to reach your websites no matter what. We also have a crew of knowledgeable administrators overseeing the web servers 24/7/365.
Service Uptime Guarantee in Semi-dedicated Servers
When you obtain a semi-dedicated server solution from us, you'll enjoy a guaranteed 99.9% uptime. Your account is going to be created on a cutting-edge cloud website hosting platform with a load-balancing system that virtually eliminates any kind of downtime. The files, email messages, statistics and databases are all managed by their own clusters of web servers, so even when there is an issue one server, your sites will not be affected in any way. This allows us to offer a far more stable web hosting service compared to businesses that run everything on a single machine where a problem with a single service can take the entire server down. In order to avoid infrastructure troubles, our data centers employ multiple Internet providers and powerful diesel generators, so no matter what happens, the machines will keep functioning with no disturbances and your websites will remain working. Any software issues are going to be dealt with at once by our skilled group of admins that monitor all web servers 24/7.
Service Uptime Guarantee in VPS Servers
When you buy a Virtual Private Server through us, we guarantee that the physical hosting server your account is created on will be up and running at least 99.9% of the time. While we are unable to control what you do with the Virtual Private Server and what you install on it, we'll make certain that the main server is going to work 24/7 with no disruptions. Our facilities have several Internet providers and backup generators to guarantee the continuous work of all servers accommodated there. If you experience an issue with any virtual server on the physical one, we have a group of qualified professionals to eliminate it in a very timely manner and to to guarantee the other VPS server accounts within that hosting server will not be affected. We use only new, carefully tested hardware components for the servers where new virtual accounts are set up.
Service Uptime Guarantee in Dedicated Servers
All of our dedicated packages come with a 99.9% server and network uptime warranty and routine maintenance procedures are contained in the other .01% of the time. We test out each and every server diligently before we hand it over to the customer and we employ new hardware components to avoid any prospect of hardware failures. Any unexpected software troubles are going to be resolved immediately by our system admins as they keep tabs on all of the web hosting servers 24/7. To prevent infrastructural problems, our data center in downtown Chicago uses powerful diesel backup generators, while the connection to the web servers is guaranteed by redundant fiber lines from several backbone Internet providers. To be on the safe side, we've got software and hardware firewalls, so even if your Internet sites are flooded, we can take action instantly and filter the unwanted traffic before it reaches your dedicated server and interferes with the proper functioning of your websites.