Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • Our client help staff is taught to very quickly attend to all hosting service clients’ inquiries and advise questions. Via our ticket system, you will be able to fill in your issue and a support staff representative will, no doubt go back to you in only maximum sixty minutes. Actually, practice indicates that the regular reply period is Twenty minutes.

  • Top quality support service
  • A Top–quality Support Service

  • Get in touch with us whenever necessary. Our crew of qualified professionals is going to be on the web for you 24x7x365 to react to all your inquiries and to eliminate any issue you might have. You also can open a technical support ticket from your Web Control Panel or drop a message any moment. Moreover, on business days, you’ll be able to phone us or work with the online chat alternative.

  • Intuitive help center
  • An Intuitive Help Section

  • Our Control Panel presents a wide–ranging knowledge base that is included in all areas. In each area, you’ll find a Help button that will load for you a list of step–by–step guides on how to work with a particular option or accomplish a certain action. Additionally, we have produced course videos that will help you get a better idea of the Control Panel’s interface.