Support Channels

  • 1 hour ticket response time
  • An Intuitive Help Center Section

  • The Help Center section included in our Web Control Panel features a collection of help articles and regularly asked questions. Aimed toward fixing any common problem that you may possibly face, they are contributed by our support team of expert techs.

  • Top quality support service
  • Tutorial Video Clips

  • We have prepared a selection of instructional video tutorials that visually display how to rectify a typical problem connected to your hosting service account. You will find the educational videos in the Help Center.

  • Intuitive help center
  • A Sixty–Minute Response Guarantee

  • With all our semi–dedicated servers, we offer a 24/7 customer care service with a 60–minute ticket response time guarantee. A group of practiced technicians will be at your disposal to attend to all the questions that you might possibly have. During off–peak periods, a reply will be given in even less than 20 minutes.