1 hour ticket response
FriendHost.IN’s team of technicians is focused on supplying prompt answers to each of your inquiries. We will review your ticket as soon as it is received and will respond with a solution within less than one hour after the trouble ticket submission. In reality, our average trouble ticket response time is twenty minutes.
A First–Class Customer Service
Each member of our technical support team has many years of experience in the hosting service business and almost all of them have worked for us for at least five years. They all are prepared to answer all your requests in the most efficient way possible.
A User–Friendly Help Center
Integrated into the Web Control Panel is an easy–to–navigate Help section, which offers different sources of information. You can search through a routinely updated knowledgebase featuring web hosting account management articles and web site administration articles, check out our instructional video tutorials or take a gaze at the F.A.Q. archive.